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Term & Conditions

Term and Conditions

The following conditions are accepted when the user uses the website. Packaging Heights reserves the right to change or revise these terms and conditions at any time without prior confirmation or notice. Consumers are encouraged to visit this page from time to time. Packaging Heights owns the content that is used to assemble our products. The materials are not being sold to any other party. It is the responsibility of Packaging Heights whether they distribute free samples or showcase the quality of their product in some other way.



It is assumed that, by using this website, the user is aware that all content/information contained on the website, including fonts, software, data, media, photographs, graphics, illustrations, designs, and maps or others / additional content or materials, collectively referred to as “content on our website”, are owned by Packaging Heights. Any modification, update, copying, saving, republication, distribution, and transmission of this content is strictly prohibited without the written and legal permission of the owners of this website.



The user is responsible for all content, be it images, music, or any form of media, that he uploads, publishes, shares, distributes, or disseminates through our website. The user agrees that any material, be it images or text, that he uploads, shares, published, or distributed on our website or used in connection with the material/content of our website, not texts, images, graphics, trademarks, logos or the like contains works protected by copyright that belong to third parties unless they have obtained the appropriate permission from the respective owner for this purpose/use. Users agree that they will not upload, share, publish, or distribute or disseminate in any way through our website any unpleasant, obscene web content and prevent our various users from using the services of our website or the experienced property rights of. violate Packaging Heights or one of its affiliates.

Packaging Heights does not control the content shared by Packaging Heights users and therefore does not guarantee the validity, decency or morality of the material. Packaging Heights is not responsible for any web material that you find inappropriate, illegal, or obscene.

Packaging Heights reserves the right to remove any content that is indecent, abusive, vulgar, obscene, or otherwise illegal, but it is not its responsibility to remove any content that violates the Terms and Conditions or is deemed objectionable. Packaging Heights reserves the right to retain or disclose any content shared on its website if necessary (a) to adhere to legal proceedings; (b) apply the Terms of Use; (c) respond to allegations that the web content infringes the rights of third parties; or (d) retains the rights, wealth, or safety of our website and its users.

In order to receive their ordered products, users are required to provide the correct information to the website. Our website is designed exclusively for human use and not for automated use. Any abuse of the website in violation of the Packaging Heights Terms and Conditions will be considered illegal and reserves the right to take legal action.

If you are a user and have placed an order on our website, you ensure that you have permission and authority to place an order and the company can create unique products on your behalf. They affirm that if you, as a customer, learn anything while using the website, you are of sufficient age to abide by the legal process.

By using the website, you agree that you acknowledge and accept the terms and conditions of the Packaging Heights privacy policy. You acknowledge that you have read and understood the company’s privacy policy and the use of personal and business information as described in our privacy policy.



As all orders are unique, all payments are definitively non-refundable. If we acknowledge that we made a mistake, we will reprint/reproduce the order. Refunds or store credits will not be issued under any circumstances.

If you discover a problem/anomaly or an error related to your order, it is your responsibility to notify the company within 3 working days of receiving your order. In the event of a misprint, Packaging Heights will reprint your original order but will not refund the payment. Defects or defects of any kind that have been investigated/recognized by the competent authority/department of Packaging Heights. The consumer/customer must send the defective product to the company at their own expense within 7 working days to request a reprint of their product. Rush order charges are non-refundable.



The prices of the products are quoted in USD (US dollars) on our website. Therefore, payment is accepted in the same currency. The Company will begin processing your requested order once it has received the total amount due for the Services, including taxes, shipping costs, etc., through one of the authenticated payment sources/platforms.

The placing of the order also includes the sending of the final form of the product or service to the company by electronic file or in paper form of the ordered products or services that the company must carry out for them. The print jobs will be sent to the press department if you are sure what you want from us. After submitting the task to the press department, no changes in terms of time or design will be made. However, you can cancel the order within the limited period of 4 hours after the proof has been approved. This cancellation will cost you $ 30 and 10% of the total amount of your order. Customers also have the option to cancel their order after a 24-hour notice period, but this will cost them 50% of the total payment for their order to cover the time and resources the company wasted making your product. Although the company does not guarantee that you can cancel your order after the 24-hour period.



After paying the total amount of your order or sending it to the company and approving your order with artwork/file in either solid or electronic form and approving the approved content, which will be reviewed by the press department, then the production speed and printing turnaround time will begin. While placing an order on our website, you can choose the production speed, which shows the number of working days from printing to shipping. You should send your design approval before 10:00 AM Central Standard Time (CT). The company and its employees endeavor to deliver their products to users on schedule. In the event of a delay, Packaging Heights will not be responsible for any loss/damage caused by the delay in shipping. Customers accept that the company is not responsible for delays due to weather or customs issues that we cannot control directly. If there are problems with printing, the fees will be refunded, although orders are not canceled due to printing delays.

The company offers 10 to 12 days for product shipping and 6-8 days for expedited shipping (with 2-3 days for land shipping) to any location within the US with no weight or quality restrictions. Shipping to the additional locations will cost you additional fees. The company is not responsible for the lead times of delivery and for any loss or damage that occurs during shipping. Any loss of shipment is not legally responsible. Although these types of incidents can be detected after 6 business days after shipment, if you provide us with an incorrect delivery address or otherwise make a mistake in providing the full delivery address, we will charge additional shipping and handling fees for resending.


NO LIABILITY FOR ERRORS will not be responsible for any errors in the final printed product related to:

  • spelling, grammar, font,
  • Graphics, punctuation marks, leakage marks
  • Incorrect fonts, die lines, crop marks, tears in folds
  • Overprint errors
  • The difference in the final product size



Packaging Heights or its suppliers, sellers, employees, employees and/or other persons directly or indirectly connected with the company cannot be held liable for incidental, indirect or consequential damages of any kind. Damage of any kind that equates to a loss of data, revenue or revenue, despite prior notice to Packaging Heights, resulting from or in connection with the performance of the website or due to the non-delivery of the products or services you have ordered / by Packaging Heights or its affiliates, including without lamination, damage caused by human error, errors, pandemics, delays, interruptions in services, or other apparent or unforeseen circumstances, are not the responsibility of Packaging Heights or any of its affiliates. In no event can Packaging Heights be held responsible for any damage or circumstances resulting from the incorrect or unauthorized use of this website and its content by the user.